Shipping policy

Waggish Store Shipping Policy

Last updated: August 30, 2026

We know you're excited to receive your Waggish find, and we work to get orders on their way as quickly as possible.

Order Processing

Our standard processing time is 1–3 business days, excluding weekends and holidays.

Orders are often processed sooner and may ship as soon as the same day when time and carrier schedules allow. Orders placed later in the week or over a weekend may ship the following business day.

You will receive shipping and tracking information once your order has been prepared for shipment.

Shipping Rates

Shipping charges, when applicable, are calculated or displayed at checkout before you complete your purchase.

Depending on the item and current Waggish Store promotions, we may offer:

Free shipping on qualifying items or orders
Flat-rate shipping on certain items
Carrier-calculated shipping based on package size, weight, and destination
Promotional free-shipping offers subject to stated terms and minimum purchase requirements

Any applicable shipping charge will be shown before payment.

Shipping Methods

Orders are shipped using reputable carriers and services selected according to the item's size, weight, destination, cost, and delivery needs.

The shipping method and available options may vary by order.

Estimated Delivery Times

Delivery estimates shown at checkout or provided with tracking information are carrier estimates and are not guaranteed by Waggish Store.

Once a package has been accepted by the carrier, weather, holidays, transportation disruptions, high shipping volumes, or other circumstances outside our control may affect delivery time.

Tracking

Tracking information will be provided for shipped orders when tracking is available.

Please allow time for the carrier to scan and update tracking after receiving your shipping notification. Tracking may not update immediately when a label is created.

Shipping Addresses

Please review your shipping address carefully before completing checkout.

Customers are responsible for providing a complete and accurate delivery address.

If you notice an address error after ordering, contact us as soon as possible. We will make reasonable efforts to help before shipment, but we cannot guarantee that an address can be changed once an order has entered processing or has been transferred to the carrier.

For security reasons, some address changes may require cancellation and placement of a new order.

Packages Marked Delivered

If tracking shows that your package was delivered but you cannot locate it, please first:

Check around the delivery location and any secure or alternate delivery areas.
Check with other household members, neighbors, building staff, or mailrooms when applicable.
Allow a short period of time, as some carriers may scan packages shortly before final delivery.
Contact the shipping carrier for additional delivery information.

If the package still cannot be located, contact Waggish Store and we will assist with available carrier information or next steps.

A carrier's confirmed delivery scan may be considered evidence of delivery, subject to applicable law and carrier claim procedures.

Lost or Damaged Packages

If tracking appears to show that a package has been lost in transit or your order arrives with shipping-related damage, please contact us promptly.

For damaged shipments, please keep the item, packaging, shipping box or mailer, labels, and packing materials and take photographs of the damage. These may be required to file a carrier or insurance claim.

We will work with you and the applicable carrier to determine the appropriate next steps.

Please do not discard damaged merchandise or packaging until the issue has been resolved.

Returned-to-Sender Packages

Packages may be returned to Waggish Store because of an incorrect or incomplete address, refusal of delivery, failure to retrieve a package, or other delivery issue.

If an order is returned to us, we will contact you regarding available options.

Additional shipping charges may apply if reshipment is requested when the return resulted from an incorrect address or another circumstance outside Waggish Store's control.

Multiple-Item Orders

Whenever practical, multiple items purchased in the same order may be packaged together.

Some orders may ship in more than one package because of differences in item size, weight, packaging requirements, inventory location, or other fulfillment considerations. If an order is divided into multiple shipments, separate tracking information may be provided.

Packaging

We package orders carefully based on the needs of each item.

Because Waggish Store sells merchandise ranging from clothing and accessories to shoes, handbags, vintage pieces, and home goods, packaging methods and materials may vary.

We may reuse clean, sturdy shipping materials when appropriate. This helps reduce unnecessary waste while still protecting your purchase during transit.

International Shipping

International shipping availability, rates, duties, taxes, customs fees, and restrictions may vary by destination and will be determined by the options available through our store at checkout.

Unless otherwise stated or required by law, customers are responsible for applicable import duties, taxes, customs charges, brokerage fees, or other destination-country charges.

International delivery times may be affected by customs processing and other circumstances outside Waggish Store's control.

Promotional Shipping Offers

Free-shipping promotions and other shipping discounts may be subject to minimum purchase requirements, destination restrictions, item exclusions, expiration dates, and other terms disclosed with the promotion.

Oversized, unusually heavy, or specially handled merchandise may be excluded from certain free-shipping promotions when disclosed as part of the offer.